How to use bookingservice.ai
Setup guides and answers to the questions we hear on support calls.
- rocket_launch
Getting started with your booking system
From signup to first confirmed booking — the sequence we walk every new customer through on the setup call.
- event
How to connect Google Calendar
OAuth-based two-way sync — no API keys, no Zapier middleman. Each staff member connects their own calendar.
- sms
Setting up SMS reminders
SMS beats email for appointment reminders — 98% open rate vs. 20%. Here's how we configure the two-step sequence that actually moves no-show rates.
- groups
Managing your staff schedule
Availability is the foundation everything else sits on. Get this wrong and reminders won't save you.
- payments
How to accept online payments
Deposits change customer behavior — but surprise charges create chargebacks. Show the amount before they tap pay.
- palette
Customizing your booking page
Your booking page is often the first branded touchpoint a new customer sees. Make it look like you, not like us.
- analytics
Understanding your analytics dashboard
We built the dashboard around the four numbers owners actually check on Sunday night. Everything else is drill-down.
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